Privacy Policy

Last Updated on: August 1, 2024

Xpactrum (referred to as “Xpactrum,” “Company,” “we,” or “us”) is dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines the types of information we may collect, as well as how we collect, use, maintain, protect, and disclose that information.

Scope of This Policy

This policy applies to information collected through:

• Our website Xpactrum.com and any affiliated websites.
• Email, text, chat, and other electronic communications between you and Xpactrum.
• Interactions in person, over the phone, in writing, or through the mail.
• Mobile and desktop applications you download from our website.
• Our advertising and applications on or through third-party websites and services (if those applications or advertising include links to this policy).

Information We Collect

We collect various types of information from and about users of our website, including:

• Personal Information: Information that identifies you or could reasonably be linked to you, such as your name, mailing address, email address, and telephone number.
• Non-Personal Information: Information about your internet connection, the equipment you use to access our website, and details of your usage (such as pages visited and time spent on the website).

How We Collect Information

We collect information in the following ways:

• Directly from You: Information you provide by filling out forms on our website, placing orders, or contacting us.
• Automatically: Information collected automatically as you navigate the website, such as usage details and IP addresses, through the use of cookies, web beacons, and other tracking technologies.

Information You Provide

The information you provide may include:

• Forms on Our Website: Data provided during registration, subscribing to services, or posting material.
• Correspondence Records: Emails and other communications with us.
• Survey Responses: Data collected from surveys for research purposes.
• Transaction Details: Records of your orders and fulfillment.
• Search Queries: Information related to your searches on the website.

Automatic Data Collection Technologies

As you navigate our website, we may use technologies to collect information, including:

• Cookies: Small files placed on your computer to remember your preferences and enhance your user experience.
• Web Beacons: Small electronic files used to track the online movement of web users or to monitor when emails are opened.
• Advertising Pixels: Technologies like Meta Ads Pixel and Google Ads Tag used for remarketing and tracking conversions.

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

Category	Examples	Collected	Retention Period
Identifiers	Name, email address, IP address	Yes	10 Years or up to account deletion
Personal Information	Payment details, credit card number	Yes	10 Years or up to account deletion
Commercial Information	Purchase history	Yes	10 Years or up to account deletion
Internet Activity	Browsing history	Yes	10 Years or up to account deletion
Employment Information	Job history	Yes	10 Years or up to account deletion
Education Information	Grades, transcripts	Yes	10 Years or up to account deletion
Inferences	User profiles	Yes	10 Years or up to account deletion

Sensitive Personal Information

In the past 12 months, we have collected the following sensitive personal information:

Category	Collected	Retention Period
Complete Account Access Credentials	Yes	Up to account deletion
Racial or Ethnic Origin	Yes	10 Years or up to account deletion

Third-Party Use of Cookies and Tracking Technologies

Third parties may use cookies or other tracking technologies to collect information for interest-based advertising or other purposes. We do not control these third parties’ tracking technologies. For questions about targeted content, please contact the responsible provider directly.

How We Use Your Information

We use the information we collect for various purposes, including:

• Presenting our website and its contents.
• Providing information, products, or services you request.
• Processing your orders and transactions.
• Sending notices about your account or purchases.
• Informing you of changes to our website or services.
• Providing you with recommended products or services.
• Enabling interactive features on our website.
• Advertising, marketing, and customer service purposes.

Disclosure of Your Information

We may disclose your information:

• To our subsidiaries and affiliates.
• To contractors and service providers.
• In the event of a business transfer or bankruptcy.
• To third-party partners for co-branded products.
• To comply with legal obligations or to protect our rights.

Choices About How We Use and Disclose Your Information

You have options regarding how we use and disclose your information:

• Tracking Technologies: You can adjust your browser settings to refuse cookies.
• Third-Party Advertising: You can use opt-out options for targeted advertising.

Contact Us

For more information or if you have any questions about this Privacy Policy, please contact us at:

Xpactrum
Xpactrum Limited, 5 The Mall, London, W5 2PJ, United Kingdom

Email: support@xpectrum.com
Phone: +44 1234 567890

Thank you for choosing Xpactrum. We are committed to protecting your personal information and appreciate your trust.